![]() It starts your system so that it performs certain checks and prevents third party software/ services from automatically loading or opening. If that doesn't help, try booting the system into Safe Mode ( ) and check how it works there.old folders and Illustrator will recreate new folders with default settings. This way all your old settings will be saved in. Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. Launch Illustrator from the Creative Cloud. Rename Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old Go to Location C:\Users\user\AppData\Roaming\Adobe I would request if you can try the following steps and share your observation:
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